Designed by experts

The solution design & architecture for itimCloud is undertaken by our in-house technical experts, who work closely with manufacturers and vendors such as Dell and VMware.

itimCloud has fully resilient datacentres, a full Disaster recovery platform along with dual comms providers.

State of the art Tiered datacenters means that unforeseen disasters will not impede or restrict trading.

All aspects of itimCloud provided by itim are protected by High Availability and has no single point of failure.

All your data will be replicated in real time at block level to a completely separate, dedicated datacentre elsewhere in the U.K itim can tailor the RTO and RPO that you require to meet your business needs.

Monitored

itimCloud takes monitoring seriously, real time monitoring and predictive failures are our forte.

  • SQL Monitor by Redgate for real time & historical SQL monitoring.

  • New Relic for networks, server hardware, switching and interfaces

  • VMware vRealize for hypervisor level monitoring and capacity planning

  • Status.itimcloud.cloud provides not only a clear operational status but will also display current and past incidents for any degradation of service, available to all customers.

Datacentre Location

Itim use professional co-location services to physically house their datacentres, all residing in the U.K no data ever leaves these shores.

Site 1: Farnborough, Hampshire

Site2: Enfield

Our co-location providers provide only the physical datacentre along with all our power and cooling needs.

itim’s in-house technical team rack, configure and maintain all equipment at all levels.


Accreditations

Our datacentre partners currently hold the following accreditations

Site B - Farnborough

  • ISO 27001:2013, ISO CSA STAR, ISO 9001:2015, ISO 22301:2012

  • PCi DSS compliant

  • Cyber Essentials Plus

  • Dun and Bradstreet 1 rating

Site A - Enfield

  • ISO/IEC 27001:2013 Information Security Management

  • PCi DSS compliant

  • ISO 9001:2015 Quality Management

  • European Data Centre Code of Conduct Participant